How to link UKG Pro in the StackOne Hub

Written by Guillaume Lebedel
Updated over a week ago

If you've been directed to StackOne to integrate with UKG Pro, the following steps will help you understand the process and any necessary actions to configure successful integration.

This guidance assumes you have Admin privileges for your UKG Pro account.

Step 1: Getting your UKG Company Domain

  1. Login to your UKG Pro account and search for Web Services in the search bar at the top right.

  2. Copy the subdomain from any Web Services URL. For example, if your URL is "", copy Servicet

Step 2: Retrieving your UKG Pro Customer API key

  1. Search for Service Account Administration in the search bar.

  2. Copy the Customer API Key located under the header.

Step 3: Creating a Service Account

1. On the UKG Pro Service Account Administration page, click ➕ add in the upper right corner.

2. Enter your admin's username and email address.

3. Scroll down to the Web Service table below and check the View permission for:

  • Personnel Integration

  • Employee Job History Details

  • Employee Employment Information

  • Employee Person Details

  • Employee Compensation Details

  • Company Configuration Integration

4. Click Save to generate a new password. Save this password in a secure location.

5. Make a note of the service account credentials – admin username and generated password.

Step 4: Connecting to StackOne

  1. Enter your service account username and password from Step 3

  2. Enter your API key from Step 2

  3. Enter your web service domain from Step 1

🎉 Congratulations, you're all set! If you face any issues with the steps mentioned above, please contact us via the live chat button or by emailing We're always here to assist you!

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