Ensure you have Admin privileges for your UKG Pro account.
If you’ve been directed to StackOne to integrate with UKG Pro, the following steps will help you understand the process and any necessary actions to configure successful integration. This guidance assumes you have Admin privileges for your UKG Pro account.

​
Getting your UKG Company Domain and Subdomain

1

Login to UKG Pro

Login to your UKG Pro account and search for Web Services in the search bar at the top right.
Web Services Search
2

Copy Domain

Copy the domain from any Web Services URL. For example, if your URL is http://Servicet.ultipro.com/services/BIDataService, copy ultipro.com.
Subdomain Example
3

Copy Subdomain

Copy the subdomain from any Web Services URL. For example, if your URL is http://Servicet.ultipro.com/services/BIDataService, copy Servicet.
Subdomain Example

​
Retrieving your UKG Pro Customer API key

1

Search for Service Account Administration

Search for Service Account Administration in the search bar.
Service Account Administration
2

Copy Customer API Key

Copy the Customer API Key located under the header.
Customer API Key

​
Creating a Service Account

1

Add Service Account

On the UKG Pro Service Account Administration page, click ➕ add in the upper right corner.
Add Service Account
2

Enter Admin Details

Enter your admin’s username and email address.
Admin Details
3

Assign Permissions

Scroll down to the Web Service table below and select the following permissions required for the full set of operations supported by this integration:
Web ServiceAddViewEdit
Employee Person✓✓
Employee Address✓✓
Employee Contacts✓✓✓
Employee Job✓✓
Employee Compensation✓✓
Employee Pay Statement✓
Employee User Defined Fields✓✓
Employee Employment Information✓✓
Employee Phone Information✓✓
Employee Termination✓
Employee Process Hire✓
Employee Self Service API✓
Company Configuration Integration✓✓
Personnel Integration✓✓
Employee Job History Details✓
Employee Person Details✓
Employee Compensation Details✓
Assign Permissions
4

Save and Generate Password

Click Save to generate a new password. Save this password in a secure location.
Generate Password
5

Save Service User Credentials

Make a note of the service account credentials:
  • Service Account Username
  • Service Account Password
  • Service Account User API Key (shown below on the Service Account Administration page)
Service User API Key

​
Connecting to StackOne

1

Enter Details

Enter the following credentials received from the previous steps:
  • Service Account Username (from Step 3)
  • Service Account Password (from Step 3)
  • User API Key (from Step 3)
  • Customer API Key (from Step 2)
  • Web Service Domain (from Step 1)
  • Web Service Subdomain (from Step 1)
Link Account

Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!