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This guidance assumes you have Admin privileges for your Xyleme account.

Gather System Account Credentials

1

Log in to Xyleme

Log in to your Xyleme account. Your domain (tenant) is the subdomain used to access Xyleme. For example, if your URL is https://my-domain.bravais.com/adminportal, your domain is my-domain.
Tenant Domain
2

Create System Account

From the top navigation bar, open the Admin Portal dropdown to confirm you’re in the Admin Portal. Next, open the Users dropdown and select Users to access the user management page. On the Users page, click Add user to start creating a new user.
Create System Account
3

Enter User Details and Save

In the Add user dialog, fill in the user’s First name, Last name, and Email. Once all fields are completed, click Save to add the user to Xyleme.
Enter user details and save
4

Search for the User and Open Details

Return to the Users page and use the Search users box to find the user you just created. Enter part of the user’s name or email and click the search icon. In the results list, click the three-dot menu next to the correct user and select View details. This opens the user’s detail page.
Search for the user and open details
5

Set Username and Password

On the user’s profile page, ensure the Identities tab is selected. Under Local Identity, add and copy the Username shown — this will be used as the system account’s login. Enter a strong password in both the New password and Re-type new password fields. Click Save to finalize the username and password for this account.
Set username and password
Record the Username and Password associated with this system account for use in the next steps.

Linking Your Account

Use your domain and system account credentials to connect Xyleme with StackOne.
1

Link Xyleme Account

In the connection modal, enter the Domain (tenant), Username, and Password.
Link Account
Click Connect.

Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!
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