Ensure you have Admin privileges for your SAP SuccessFactors account.
If you’ve been directed to StackOne to integrate with SAP SuccessFactors, the following steps will help you understand the process and any necessary actions to configure successful integration.The type of Authentication flow you follow will depend on your use case.
  • If you are working with an external LXB/LMS to pull data into your SAP instance, you will need to follow the Authentication Flow 1.
  • If you are working with an external content provider to pull external content into your SAP instance, you will need to follow the Authentication Flow 2.

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Authentication Flow 1: Linking your SAP instance library to an external LXB/LMS to pull data

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Locating Credentials

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Finding the Learning Hub URL

1

Log into SAP

Log into SAP SuccessFactors.
2

Access the Learning Module

Type Learning Administration in the search bar and select the Learning Administration module.
3

Record Learning Module URL

Look in the browser address bar for the URL and save the address.
Learning Server Example
In this case: https://sfcpart000906.scdemo.successfactors.com/ is the access point.Use this value as the Learning Domain URL value when connecting SAP SuccessFactors to StackOne.

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Finding Company ID

1

Open User Modal

Select your profile image in the upper right-hand corner of the screen to open the dropdown modal
2

Locate Company ID

Within the modal that appears, you will see Company ID. Copy and note down this value.
Company ID

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Finding Username and Client Secret

If you are setting up SAP for creating content via OCN, please follow the below steps to create an OCN Admin Role and User and use that username.
1

Navigate to Administrators Settings Page

From SuccessFactors go to Learning Administration > System Administration > Security > Administrators
2

Edit Relevant Administrator

Search for the administrator for this integration and click the edit icon.
3

Note the Relevant Information

Note down the AdminID for this UserActivation.
4

Generate Client Secret

Click Generate Client Secret and note this down.

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Additional Configuration if syncing Skills and Competencies

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Locating API Server

1

Find the API Server

SAP uses multiple API server addresses. You will need to look up the API server that corresponds to your tenant domain on this table under the API Server column.For example, if your domain was https://pmsalesdemo8.successfactors.com/ you would search for salesdemo8 in the table. If the server is not listed, you may be able to find it by searching online or contacting your provider for support.
API Server Example
Copy the value in the API Server column (remove the final forward-slash /). In this example, the value would be https://apisalesdemo8.successfactors.com.Use this value as the API Server value when connecting SAP SuccessFactors to StackOne.

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Locating API password

1

Locate API Password

In the SuccessFactors main instance, navigate to the user management tool.Search for the integration system user and find the password within the user profile.If required you can reset the password by searching Reset User Password in the search bar.Note down the API password for this user.

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Authentication Flow 2: Linking your SAP instance library to an external content provider pushing data to your SAP instance.

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Finding the Learning Hub URL

1

Log into SAP

Log into SAP SuccessFactors.
2

Access the Learning Module

Type Learning Administration in the search bar and select the Learning Administration module.
3

Record Learning Module URL

Look in the browser address bar for the URL and save the address.
Learning Server Example
In this case: https://sfcpart000906.scdemo.successfactors.com/ is the access point.Use this value as the Learning Domain URL value when connecting SAP SuccessFactors to StackOne.

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Finding Company ID

1

Open User Modal

Select your profile image in the upper right-hand corner of the screen to open the dropdown modal
2

Locate Company ID

Within the modal that appears, you will see Company ID. Copy and note down this value.
Company ID

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Additional Configuration Required For Creating Content via Open Content Network

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Create New Admin Role and User

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Create Admin Role

1

Add New OCN Admin Role

To create an OCN admin profile in SuccessFactors, take the following steps:Log in to the SuccessFactors Learning Administration environment and go to System Administration > Security > Role Management.Click Add New.
Add New Role
In the Role ID field, enter “OCN_ADMIN”.Click Add.
Add Ocn Admin
2

Add Correct Permissions

Select Permissions, then click the link under Add Permissions to the Role.
Add Permissions
Under Add Permissions to Roles, enable Learning Activities, Search, and People Management.
Add Role Activities
3

Toggle Status Restrictions

Set Status Restriction to “Active” for each activity under Permission Restrictions:
  • Add Item
  • Add Item Libraries
  • Edit Item
  • Edit item Libraries
  • Edit Item Finance
  • Edit Item Cost/Price
  • Edit Item Custom Fields
  • Edit Item State
  • Open Content Network Import
  • View Item
  • View Item Libraries
  • View Item Finance
  • View Item Cost/Price
  • View Item Custom Fields
  • Search User
  • Add History Record
Click Apply Changes.
Admin Role Permissions

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Create Admin User

1

Add New Administrator

To create a system admin user in SuccessFactors, take the following steps:Log in to the SuccessFactors Learning Administration environment and go to System Administration > Security > Administrators.In the upper right-hand corner of the screen, click Add New.In the Admin ID field, enter “OCNADMIN”.Enter a new password in the password fields.Take note of this username (AdminID) as this will be used to connect the account in the StackOne hub.Make sure the user is linked to an integration system user in the main SAP instance as we will require the api password for this user to access skills.Click Add.
Add Admin
2

Assign OCN Admin Role to User

Select the Assigned Roles tab. If this integration is your first SuccessFactors instance, click Edit.In the Role ID field, enter “OCN_ADMIN”, then click Add.
Add OCN Admin Role to User

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Configure the OCN Property File

To configure the OCN property file, take the following steps:
1

Navigate to Property File

In the SuccessFactors Learning Administration navigation menu, select System Administration > Configuration > System Configuration.Find the Open Content Network option in the configuration file and select the Edit (pen) icon.
Register Client Application
2

Copy over Provider Config

Scroll to the bottom of the configuration file.Copy and paste the values below into the configuration file:providers[ProviderName].enabled=trueproviders[ProviderName].name=ProviderNameproviders[ProviderName].label=label.u.ProviderNameproviders[ProviderName].baseLaunchUrl=https://www.ProviderRootUrl.comproviders[ProviderName].pricingModel=

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You can also set additional default values for Learning Items:

defaultValues.itemType[default]=value
  • Go to References > Learning Activities > Item Types > Click Search. Choose an item type.
  • E.g. COURSE or ONLINE. You will need the Item Type ID of your chosen Item Type to replace the value above.
defaultValues.itemCompletionStatus[default]=value
  • Go to References > Manage Users Learning > Completion Status > Click Search.
  • Choose Completion Status. E.g. COMPLETE or ONLINE-COMPL. You will need the Completion Status ID of your chosen Completion Status to replace the value above.
Completion Status MUST be linked to the Item Type. You may need to enable additional columns in the search results table in order to find the correct completion status.
defaultValues.domainID[default]=value
  • Go to System Admin > Security > Security Domains > Click Search.
  • Choose the default security domain where the item should be created. This will control which admin users have access to the items created.
defaultValues.markCompleteOnLaunch[default]=value
  • This should be set to ‘false’ if the provider posts completion information back to SuccessFactors, items will not be marked as complete as soon as a user clicks on them.
If you want any of the above configurations to be specific to a provider, you can add provider_name instead of default in the property name - e.g. defaultValues.itemType[provider_name]=value

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Set Up OCN Content Synchronization Automatic Process

To automate the OCN content sync process, take the following steps:
1

Schedule Synchronisation Process

In the SuccessFactors Learning Administration navigation menu, select System Administration > Automatic Processes.Select Open Content Network Content Synchronization.Select the Schedule This Process check box.Select the Daily radio button.In the Time of Day field, specify a time outside of peak usage hours.Click Apply Changes.
Schedule Synchronisation Process

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Importing Content

Once OCN content is being automatically made availble for import as per the steps above you may manually import the content into the system
1

Search OCN Content

In the SuccessFactors Learning Administration navigation menu, select Content > Open Content Network.Select the content provider you wish to import content from and click search
Schedule Synchronisation Process
Tick the import box for all content you wish to importSelect Import Selected
Schedule Synchronisation Process
Note: All content updates via the OCN Network will update the imported content once the synchronization process has run without the need for manual updarte or import.

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Create a Provider label

To create a LinkedIn Learning label, take the following steps:
1

Create New Label

In the SuccessFactors Learning Administration navigation menu, select References > Manage Labels > Labels.Click Add New.In Label Type, enter “LABEL” and click Next.
Add New Label
2

Add Label Config

In Label ID, type “ProviderLinkedInLearning”.In Description, type “LinkedIn Learning Label”.In Use By drop down, select “Both”.Select Assign to All Locales.Click Add.
Add Label Config
3

Add Locales

Select the Locales tab.To add a locale to the LinkedIn Learning label, enter the locale (i.e., “Japanese”) in the Active Locale ID field and “LinkedIn Learning” in the Label Value field, then click Add.For each Active Locale ID, enter “LinkedIn Learning” (if the Label Value field is not already populated).Click Apply Changes.
Add Label Locales

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Note Content Provider Name

1

Note Provider Name

This will be used when connecting the account in the StackOne hub. Ensure this matches the provider name which has been used in the OCN property file.

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Additional Configuration if syncing Skills and Competencies

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Locating API Server

1

Find the API Server

SAP uses multiple API server addresses. You will need to look up the API server that corresponds to your tenant domain on this table under the API Server column.For example, if your domain was https://pmsalesdemo8.successfactors.com/ you would search for salesdemo8 in the table. If the server is not listed, you may be able to find it by searching online or contacting your provider for support.
API Server Example
Copy the value in the API Server column (remove the final forward-slash /). In this example, the value would be https://apisalesdemo8.successfactors.com.Use this value as the API Server value when connecting SAP SuccessFactors to StackOne.

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Locating API password

1

Locate API Password

In the SuccessFactors main instance, navigate to the user management tool.Search for the integration system user and find the password within the user profile.If required you can reset the password by searching Reset User Password in the search bar.Note down the API password for this user.

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Linking your Account

1

Enter the Details

In the modal, enter the gathered details and proceed by clicking the Connect button.
Link Account
Link Account

Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!