Ensure you have Admin privileges for your SAP SuccessFactors account.

If you’ve been directed to StackOne to integrate with SAP SuccessFactors, the following steps will help you understand the process and any necessary actions to configure successful integration.

Locating Credentials

Locating API Server

1

Find the API Server

SAP uses multiple API server addresses. You will need to look up the API server that corresponds to your tenant domain on this table under the API Server column.

For example, if your domain was https://pmsalesdemo8.successfactors.com/ you would search for salesdemo8 in the table.

Copy the value in the API Server column (remove the final forward-slash /). In this example, the value would be https://apisalesdemo8.successfactors.com.

Use this value as the API Server value when connecting SAP SuccessFactors to StackOne.

Finding the Learning Hub URL

1

Log into SAP

Log into SAP SuccessFactors.

2

Access the Learning Module

Type Learning Administration in the search bar and select the Learning Administration module.

3

Record Learning Module URL

Look in the browser address bar for the URL and save the address.

In this case: https://sfcpart000906.scdemo.successfactors.com/ is the access point.

Use this value as the Learning Domain URL value when connecting SAP SuccessFactors to StackOne.

Finding Company ID

1

Open User Modal

Select your profile image in the upper right-hand corner of the screen to open the dropdown modal

2

Locate Company ID

Within the modal that appears, you will see Company ID. Copy and note down this value.

Finding Username and Client Secret

If you are setting up SAP for creating content via OCN, please follow the below steps to create an OCN Admin Role and User and use that username.

1

Navigate to Administrators Settings Page

From SuccessFactors go to Learning Administration > System Administration > Security > Administrators

2

Edit Relevant Administrator

Search for the administrator for this integration and click the edit icon.

3

Note the Relevant Information

Note down the AdminID for this UserActivation.

4

Generate Client Secret

Click Generate Client Secret and note this down.

Additional Configuration Required For Creating Content via Open Content Network

Create New Admin Role and User

Create Admin Role

1

Add New OCN Admin Role

To create an OCN admin profile in SuccessFactors, take the following steps:

Log in to the SuccessFactors Learning Administration environment and go to System Administration > Security > Role Management.

Click Add New.

In the Role ID field, enter “OCN_ADMIN”.

Click Add.

2

Add Correct Permissions

Select Permissions, then click the link under Add Permissions to the Role.

Under Add Permissions to Roles, enable Learning Activities, Search, and People Management.

3

Toggle Status Restrictions

Set Status Restriction to “Active” for each activity under Permission Restrictions:

  • Add Item
  • Add Item Libraries
  • Edit Item
  • Edit item Libraries
  • Edit Item Finance
  • Edit Item Cost/Price
  • Edit Item Custom Fields
  • Edit Item State
  • Open Content Network Import
  • View Item
  • View Item Libraries
  • View Item Finance
  • View Item Cost/Price
  • View Item Custom Fields
  • Search User
  • Add History Record

Click Apply Changes.

Create Admin User

1

Add New Administrator

To create a system admin user in SuccessFactors, take the following steps:

Log in to the SuccessFactors Learning Administration environment and go to System Administration > Security > Administrators.

In the upper right-hand corner of the screen, click Add New.

In the Admin ID field, enter “OCNADMIN”.

Enter a new password in the password fields.

Take note of this password and username (AdminID) as these will be used to connect the account in the StackOne hub.

Click Add.

2

Assign OCN Admin Role to User

Select the Assigned Roles tab. If this integration is your first SuccessFactors instance, click Edit.

In the Role ID field, enter “OCN_ADMIN”, then click Add.

Configure the OCN Property File

To configure the OCN property file, take the following steps:

1

Navigate to Property File

In the SuccessFactors Learning Administration navigation menu, select System Administration > Configuration > System Configuration.

Find the Open Content Network option in the configuration file and select the Edit (pen) icon.

2

Copy over Provider Config

Scroll to the bottom of the configuration file.

Copy and paste the values below into the configuration file:

providers[ProviderName].enabled=true

providers[ProviderName].name=ProviderName

providers[ProviderName].label=label.u.ProviderName

providers[ProviderName].baseLaunchUrl=https://www.ProviderRootUrl.com

providers[ProviderName].pricingModel=

Set Up OCN Content Synchronization Automatic Process

To automate the OCN content sync process, take the following steps:

1

Schedule Synchronisation Process

In the SuccessFactors Learning Administration navigation menu, select System Administration > Automatic Processes.

Select Open Content Network Content Synchronization.

Select the Schedule This Process check box.

Select the Daily radio button.

In the Time of Day field, specify a time outside of peak usage hours.

Click Apply Changes.

Importing Content

Once OCN content is being automatically made availble for import as per the steps above you may manually import the content into the system

1

Search OCN Content

In the SuccessFactors Learning Administration navigation menu, select Content > Open Content Network.

Select the content provider you wish to import content from and click search

Tick the import box for all content you wish to import

Select Import Selected

Note: All content updates via the OCN Network will update the imported content once the synchronization process has run without the need for manual updarte or import.

Create a Provider label

To create a LinkedIn Learning label, take the following steps:

1

Create New Label

In the SuccessFactors Learning Administration navigation menu, select References > Manage Labels > Labels.

Click Add New.

In Label Type, enter “LABEL” and click Next.

2

Add Label Config

In Label ID, type “ProviderLinkedInLearning”.

In Description, type “LinkedIn Learning Label”.

In Use By drop down, select “Both”.

Select Assign to All Locales.

Click Add.

3

Add Locales

Select the Locales tab.

To add a locale to the LinkedIn Learning label, enter the locale (i.e., “Japanese”) in the Active Locale ID field and “LinkedIn Learning” in the Label Value field, then click Add.

For each Active Locale ID, enter “LinkedIn Learning” (if the Label Value field is not already populated).

Click Apply Changes.

Note Content Provider Name

1

Note Provider Name

This will be used when connecting the account in the StackOne hub. Ensure this matches the provider name which has been used in the OCN property file.

Connecting with StackOne

1

Enter the Details

Upon reaching the Link Account page, enter the gathered details and proceed by clicking the Connect button.

Note: The integration may take up to 15 minutes to initially authenticate once the account has been connected. In the meantime, requests will return a 401: Unauthorized response.


Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!