Ensure you have Full Admin privileges for your Webex account.

If you’ve been directed to StackOne to integrate with Webex, the following steps will help you understand the process and any necessary actions to configure successful integration.

Get your Webex Organization ID


Log in to Webex Control Hub

Within the Webex Control Hub, click Management > Account on the left.

Webex Control Hub

Copy Organization ID

Your Organization ID is listed in the Organization Profile section. Copy and store it safely.

Organization ID

Create a new Webex App

The Client ID and Client Secret required for the StackOne connection will be provisioned with this new App.


Log in to Webex for Developers

Within Webex for Developers, click your profile icon in the top right corner, then click My Webex Apps.

My Webex Apps

Create a New App

On the “My Apps” page, click the Create a New App button.

Create a New App

Create an Integration

On the “Create a New App” page, click the Create an Integration button.

Create an Integration

Enter App Details

Fill in the prompted details:

  • Will this integration use a mobile SDK? No
  • Integration name
  • Icon
  • App Hub Description
  • Redirect URI(s): https://api.stackone.com/connect/oauth2/webex_iam/callback
  • Scopes: identity:people_read

Add Integration

After providing this New App’s details, click the Add Integration button at the bottom right of the page.

Add Integration

Copy Client ID and Client Secret

Upon successfully creating your app, copy the new Client ID and Client Secret that are displayed, and store them safely.

Client ID and Client Secret

Connecting to StackOne


Enter Authentication Details

Upon reaching the Link Account page, enter the following authentication details from the previous steps:

  • Client ID
  • Client Secret
  • Organization ID
  • Application Scopes: These scopes must match exactly with those selected within your Webex App. identity:people_read is the only required scope
Link Account


Proceed by clicking the Connect button.

Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!