Ensure that you have registered an account on RingCentral Developers with Developer Admin privileges.

If you’ve been directed to StackOne to integrate with Ringcentral, the following steps will help you understand the process and any necessary actions to configure successful integration.

Log in to RingCentral Developers

1

Register for RingCentral Developers

If you do not have a RingCentral Developers account, you can register for one here: https://developers.ringcentral.com/sign-up

Your account should have the Role “Developer Admin”.

2

Log in to RingCentral Developers

Create a New Ringcentral Application

This connection will authenticate on behalf of a registered Application in RingCentral Developers.

1

View Apps

In Ringcentral Developers, click the Console button, then Apps on the left.

View Apps
2

Register new App

Click the Register App button.

Register App Button
3

Select App Type

Under App Type, select “REST API App (most common)” and click the Next button.

Select App Type
4

Enter App Properties

Under App Properties (internal-use only), enter the following details:

  • App Name: Enter a name for your new App
  • App description: Enter a description for your new App
  • Primary Contact: Enter the email address of the main support contact for this App
  • Do you intend to promote this app in the RingCentral App Gallery?: No
Enter App Properties
5

Enter Auth Details

Scroll down to the Auth section, and enter the following details:

  • 3-legged OAuth flow authorization code
  • From what type of app will you be calling the API?: Server-side web app (most common)
  • OAuth Redirect URI: https://api.stackone.com/connect/oauth2/ringcentral_iam/callback
  • Issue refresh tokens? Yes
Enter Auth Details
6

Enter Security Details

Under Security, select the following:

  • Application Scopes: Read Accounts
  • Who will be authorized to access your app? : This app is private and will only be callable using credentials from the same RingCentral account.
Enter Security Details

Click the Create button to proceed. Upon seeing a success message, press the OK button.

7

Copy API Credentials

Your new App Client ID and Client Secret will now be available to copy.

Under Production Credentials, copy both your Client ID and Client Secret and store them safely to use in the following steps.

Copy API Credentials

Connecting with StackOne

1

Enter Credentials

Upon reaching the Link Account page, enter the credentials from the previous steps:

  • Client ID
  • Client Secret

Proceed by clicking the Connect button.

Link Account

Congratulations, you’re all set! If you face any issues with the steps mentioned above, please contact us by emailing integrations@stackone.com. We’re always here to assist you!

Available data

This integration has the following IAM Resources available from the provider:

  • Users
  • Roles
  • Policies